What should I do if the soundcore C50i firmware upgrade fails?
1. Do not disconnect during the firmware upgrade.
2. Do not disconnect from the network during the firmware upgrade.
3. Do not close the app during the firmware upgrade.
4. Keep the earbuds in standby mode during the firmware upgrade.
5. Open your phone's settings and clear soundcore cache in the App Manager interface.
6. soundcore C50i does not support the installation of upgrades with the earbuds in the charging case. Please remove the earbuds first.
7. If the upgrade fails, please try again.
If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.
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