What should I do if the soundcore C50i firmware upgrade fails?
1. Do not disconnect during the firmware upgrade.
2. Do not disconnect from the network during the firmware upgrade.
3. Do not close the app during the firmware upgrade.
4. Keep the earbuds in standby mode during the firmware upgrade.
5. Open your phone's settings and clear soundcore cache in the App Manager interface.
6. soundcore C50i does not support the installation of upgrades with the earbuds in the charging case. Please remove the earbuds first.
7. If the upgrade fails, please try again.
If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.

What should I do if the soundcore C50i firmware upgrade fails?


44 undefined
soundcore C50i FAQ
626 views/
1 likes/2025-10-20 14:06:09
How do I check the battery level of soundcore C50i's charging case?
298 views/
1 likes/2025-10-20 15:08:28
What should I do if the sound output does not switch between devices when soundcore C50i is connected to two devices?
193 views/
1 likes/2025-10-20 14:33:46
How do I turn off the low battery prompt tone on my soundcore C50i?
184 views/
1 likes/2025-10-20 14:28:31
How do I use dual connections with soundcore C50i?
159 views/
1 likes/2025-10-20 14:18:39
Why does the app display different battery percentages for each soundcore C50i earbud?
155 views/
1 likes/2025-10-20 15:23:43
What should I do if soundcore C50i consumes power quickly/the battery life becomes short?
145 views/
1 likes/2025-10-20 15:22:17
What should I do if soundcore C50i does not reconnect to my device?
128 views/
1 likes/2025-10-20 14:37:32
How do I connect the soundcore C50i to the soundcore app for the first time?
117 views/
1 likes/2025-10-20 15:26:47
What is the battery life of soundcore C50i?
104 views/
1 likes/2025-10-20 15:10:19

EU Declaration of Conformity for soundcore A3i_A3992

A3961 QSG V2(1)

UK&CA Declaration of Conformity for soundcore Liberty 4_A3953

EU Declaration of Conformity for soundcore Liberty 4_A3953

A3947_Liberty 4 NC_QSG

Liberty 4_A3953_QSG
View More


How to use Liberty 4 Wellness features


How to Wear Liberty 4 and Change Eartips


How to Pair and Reset Sport X10


How to solve a connection issue on Sleep A10


How to Connect to the Soundcore App and Update Firmware for Sport X10


How to Use Features On the Soundcore App for Sport X10
View More
