What should I do if the soundcore C50i firmware upgrade fails?
1. Do not disconnect during the firmware upgrade.
2. Do not disconnect from the network during the firmware upgrade.
3. Do not close the app during the firmware upgrade.
4. Keep the earbuds in standby mode during the firmware upgrade.
5. Open your phone's settings and clear soundcore cache in the App Manager interface.
6. soundcore C50i does not support the installation of upgrades with the earbuds in the charging case. Please remove the earbuds first.
7. If the upgrade fails, please try again.
If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.
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soundcore C50i FAQ
How do I turn off the low battery prompt tone on my soundcore C50i?
How do I check the battery level of soundcore C50i's charging case?
How do I connect soundcore C50i via Bluetooth?
Why does the app display different battery percentages for each soundcore C50i earbud?
What should I do if soundcore C50i consumes power quickly/the battery life becomes short?
Why does the custom EQ on soundcore C50i have no effect?
What is the battery life of soundcore C50i?
How do I connect the soundcore C50i to the soundcore app for the first time?
When my soundcore C50i is connected, incoming calls ring on both my phone and earbuds. How do I fix this?
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