What should I do if my soundcore C50i cannot connect to the soundcore app?
Please check your soundcore app version and update it to version 4.0.1 or later through App Store/Google Play on your phone.
If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.


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soundcore C50i FAQ 2582 views 1 likes/2025-10-20 14:06:09
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How do I connect soundcore C50i via Bluetooth? 1031 views 1 likes/2025-10-20 14:17:13
Why does the app display different battery percentages for each soundcore C50i earbud? 1007 views 1 likes/2025-10-20 15:23:43
What should I do if soundcore C50i consumes power quickly/the battery life becomes short? 809 views 1 likes/2025-10-20 15:22:17
Why does the custom EQ on soundcore C50i have no effect? 775 views 1 likes/2025-10-20 14:59:56
What is the battery life of soundcore C50i? 756 views 1 likes/2025-10-20 15:10:19
How do I connect the soundcore C50i to the soundcore app for the first time? 748 views 1 likes/2025-10-20 15:26:47
When my soundcore C50i is connected, incoming calls ring on both my phone and earbuds. How do I fix this? 706 views 1 likes/2025-11-25 11:25:07

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