If ANC mode activates on its own after changing forms, you can turn off the automatic activation feature in the app.

Steps:

1. Download and install the latest version of the soundcore app, then connect your headphones.

2. Go to the main settings page for your headphones and disable the “Smart Noise Cancellation” option.

If the issue persists or you need additional help, please contact our support team — we’ll be glad to assist you further.