What do I do if I can't connect to the Nebula Connect app?

Thank you for supporting our product. 

 

Please try the following steps to see if they resolve the issue:

1. Uninstall Nebula Connect.

2. Go to your phone's Bluetooth settings and unpair the projector.

3. Reboot the projector.

4. Reinstall Nebula Connect and try to connect again.

 

If you need additional assistance, please contact our customer support team.

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