What can I do if the soundcore Liberty 5 Pro still doesn't recognize voice commands, even when I'm using the preset voice commands in the app?

1. Try giving voice commands in a quiet environment.

2. Test Voice Control with a simple command, such as switching the earbuds' ambient sound, to check whether it is working properly.

3. Compatibility with apps: Some third-party audio/video apps do not support earbud control for track switching or play/pause via the earbuds.  In these cases, Voice Control will also not work for those functions. You can try using earbud touch controls to verify if they work.

 


 

If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.

Unresolved icon
66 undefined
Download icon
soundcore Liberty Buds User Guide (D1200)
Download icon
soundcore Liberty Buds 取扱説明書 (D1200)
Download icon
soundcore Liberty Buds دليل المستخدم (D1200)
Download icon
soundcore Liberty Buds Ръководство за потребителя (D1200)
Download icon
soundcore Liberty Buds Korisničko uputstvo (D1200)
Download icon
soundcore Liberty Buds Uživatelská Příručka (D1200)
View More
Play videoHow to Deep Clean Liberty Buds | soundcore Support
How to Deep Clean Liberty Buds | soundcore Support
Play videoHow to Reset Liberty Buds | soundcore Support
How to Reset Liberty Buds | soundcore Support
Play videoHow to Wear Liberty Buds Correctly | soundcore Support
How to Wear Liberty Buds Correctly | soundcore Support
Play videoHow to Connect to 2 Devices at the Same Time | soundcore Support
How to Connect to 2 Devices at the Same Time | soundcore Support
Play videoHow Do I Wear My soundcore Liberty 5 Pro Properly?
How Do I Wear My soundcore Liberty 5 Pro Properly?
Play videoHow Do I Use the Liberty 5 Pro's Touch Controls?
How Do I Use the Liberty 5 Pro's Touch Controls?
View More
Contact Us