What can I do if my Sleep A30 earbuds won't charge?

1. Make sure the earbuds are properly placed in the charging case. Check that the ear wings are correctly in place and that nothing is blocking the charging pins.

2. Clean the charging pins on the earbuds and in the charging case.

3. If the charging case battery is below 5%, it may stop charging the earbuds. Try recharging the case first, then place the earbuds back inside.


If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.

Unresolved icon
20 undefined
Download icon
【D1301】【soundcore Sleep A30】EU Declaration
Download icon
soundcore Sleep A30 Przewodnik Użytkownika (D1301)
Download icon
soundcore Sleep A30 Guide de l'utilisateur (D1301)
Download icon
soundcore Sleep A30 Benutzerhandbuch (D1301)
Download icon
soundcore Sleep A30 Guía del Usuario (D1301)
Download icon
soundcore Sleep A30 Brukerhåndbok (D1301)
View More
Play video
Sleep A30's Indicator Lights
Play video
Audio Options for Sleep A30
Play video
Connecting with Bluetooth
Play video
Deep Cleaning Your Earbuds
Play video
Setting Audio Timer
Play video
What are the two audio modes and how do I use them?
View More
Contact Us