Avoid tapping too lightly—the function may not register. Tap the plastic shell of the earbud with moderate force.

1. Default Tap Mode:

- Left earbud: Double-tap > Switch mode, Triple-tap > Decrease volume

- Right earbud: Double-tap > ANC on / off, Triple-tap > Increase volume

2. You can customize or disable tap functions in the soundcore app.

3. Wear the earbuds correctly to avoid accidental touches, especially during side sleeping.

If you have any more issues or your issue has not been resolved, please contact us for further assistance.