Details
Related Articles
Manuals & Downloads
Support Videos
Infini 2 Soundbar A3373 FAQ

1. What is the output power of the Infini 2 Soundbar?

- The output power of this soundbar is 120W.

2. How do I reset the Infini 2 Soundbar?

- Power on, then hold the Source Input Button and Volume+ button simultaneously for more than 8 seconds to reset.

3. What is in the box?

- Infini 2 Soundbar / Power adapter / User manual / Remote control / AAA Batteries / AUX cable / HDMI Cable / Screws × 2, Anchors × 2 / Safety Card

4. Where is the serial number?

- You can find the serial number at the bottom of the product.

5. Can my TV remote control the Infini 2 Soundbar?

- Yes, you can control this soundbar using a TV remote as long as your TV supports HDMI-CEC.

6. Can Infini 2 Soundbar connect to the TV wirelessly via Bluetooth?

- Yes, you can connect the soundbar to your TV via Bluetooth.

7. Will this work with an iPod that has Bluetooth?

- Yes, it will.

8. How do I connect Infini 2 Soundbar to TV using Bluetooth?

- Step 1: Turn on the soundbar

  Step 2: Press the Bluetooth button on the remote control to enter pairing mode

  Step 3: Set the TV audio source to Bluetooth mode (find in Settings > Audio)

  Step 4: Set the Digital output audio to PCM. (Note that the soundbar cannot output sound if you choose Dolby or DTS)

9. What should I do if the Infini 2 Soundbar has no sound?

- Step 1: Turn on the soundbar, then connect it to your TV via AUX or Optical

  Step 2: Tap the source button to enter AUX (green indicator) or Optical (yellow indicator)

  Step 3: Set the TV audio source to AUX or Optical mode (find in Settings > Audio)

  Step 4: Set the Digital output audio to PCM. (Note that the soundbar cannot output sound if you choose Dolby or DTS)

10. Can Infini 2 Soundbar be mounted to the wall?

- Yes, it comes with 2 wall mount screws and 2 wall mount anchors.

11. Will Infini 2 Soundbar run on 240V?

- Yes, the power supply is 100-240V~50/60Hz.

12. How long is the Infini 2 Soundbar's power cord?

- 4.9 ft.

13. Can Infini 2 Soundbar decode Dolby Digital 5.1?

- No. If you play with Dolby Digital 5.1's audio format, it will translate PCM to output.

14. Is there an external compatible subwoofer?

- A subwoofer speaker is built into the system. You cannot add an external subwoofer.

15. Will Infini 2 Soundbar automatically turn off?

- The soundbar will automatically switch to standby mode when no audio input is received for over 20 minutes. The soundbar will wake up from standby mode when any button is pressed or source input is received.

16. How long is the delay in Bluetooth mode?

- Normally, there is around 200ms delay when connecting via Bluetooth. All SBC coded Bluetooth speakers will have the same delay issue. That is why our soundbar supports AUX / HDMI / Optical mode for better sound experience while Bluetooth mode can be used to listen to music.




 
Infini 2 Soundbar A3373 FAQ
Download
Resolved
Unresolved
Copied
5 Results
Infini 2 Soundbar A3373 FAQ
2408 views/1 likes/2022-07-05 17:36:34
How to Reset Infini 2 Soundbar?
446 views/1 likes/2025-04-08 16:00:47
How to Mount the Infini 2 on a Wall?
300 views/1 likes/2025-04-08 16:00:47
Manuals & Downloads
EU Declaration of Conformity for soundcore A3i_A3992
Download
A3961 QSG V2(1)
Download
UK&CA Declaration of Conformity for soundcore Liberty 4_A3953
Download
EU Declaration of Conformity for soundcore Liberty 4_A3953
Download
A3947_Liberty 4 NC_QSG
Download
Liberty 4_A3953_QSG
Download
View More
Support Videos
How to use Liberty 4 Wellness features
How to use Liberty 4 Wellness features
How to Wear Liberty 4 and Change Eartips
How to Wear Liberty 4 and Change Eartips
How to Pair and Reset Sport X10
How to Pair and Reset Sport X10
How to solve a connection issue on Sleep A10
How to solve a connection issue on Sleep A10
How to Connect to the Soundcore App and Update Firmware for Sport X10
How to Connect to the Soundcore App and Update Firmware for Sport X10
How to Use Features On the Soundcore App for Sport X10
How to Use Features On the Soundcore App for Sport X10
View More
Contact Us