Are you experiencing issues with your Soundcore V30i Earbuds, such as one side not powering on or failing to pair? Or perhaps one earbud is silent but still touch-responsive?
This guide will provide you with simple and effective solutions to troubleshoot and fix these one-sided issues, ensuring you get the best out of your soundcore V30i Earbuds.
1. What should I do if one side of the earbuds is malfunctioning, either by not powering on or failing to pair?
① Remove the protective film covering the charging pins on the earbuds.
② Ensure that the earbuds are fully charged and powered on.
③ Reset the earbuds per the following steps:
Place the earbuds in the charging case and leave the case open. Press and hold the reset button on the charging case for 10 seconds until the LED indicator on the charging case flashes red three times. At this time, your earbuds have been successfully reset.
④ Try these earbuds with another device.
⑤ Use a Q-tip with a bit of rubbing alcohol or a small, clean brush to gently clean the metal mesh filter.
2. What should I do if one earbud is silent but touch-responsive?
① Place both earbuds into the charging case at the same time and close the lid, then open it again to reconnect.
② If this doesn't work, please reset them as per the following steps:
- Place the earbuds in the charging case and leave the case open.
- Press and hold the reset button on the charging case for 10 seconds until the LED indicator on the charging case flashes red three times. At this time, your earbuds have been successfully reset.
If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.












