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How to Address Accidental Triggers and Unresponsive Touch Controls on V30i

Are you grappling with unresponsive touch controls on your V30i? Or maybe accidental triggers on your device have left you baffled. This piece, titled 'How to Address Accidental Triggers and Unresponsive Touch Controls on V30i', is designed to guide you through these challenges. It offers effective solutions and handy tips to help you get the best out of your V30i device.

 

1. What should I do if the touch controls are easily triggered accidentally?

① Try to clean the touch area to avoid accidental touches caused by sweat accumulation.

② Disable the Single Press option in the control settings of the soundcore app.

 

2. What should I do if the touch controls on the earbuds are not working or not responsive?

Confirm if you have correctly touched the effective area. The effective touch area is located in the elongated section of the earbuds Logo decoration cover.

Check if the touch control function has been turned off in the "Control Device" of the app. If this function has been turned off, try to turn on the button function and confirm again.

③ If the above troubleshooting is not successful, please try to reset the earbuds by following these steps:

- Delete the pairing history from your Bluetooth device first.

- Place the earbuds in the charging case and leave the case open.

- Press and hold the reset button on the charging case for 10 seconds until the LED indicator on the charging case flashes red three times. At this time, your earbuds have been successfully reset.


If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.
How to Address Accidental Triggers and Unresponsive Touch Controls on V30i
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