Bluetooth audio stuttering is a fairly common problem, but it doesn't necessarily mean there is an issue with your headphones. It may have something to do with the connected device and the environment you’re using it in. This article will provide you with some simple tips to stop your tunes from dropping out.

Before resolving the issue, here are some common causes of Bluetooth audio stuttering:

• The headphones are low on battery.
• The headphones are too far away from the Bluetooth signal.
• You have a signal mismatch.
• Your body or other obstructions are interfering with the signal.
• The bandwidth is cluttered and you have one or several Bluetooth devices on.
• Your headphones need to be reset.
• The headphones haven’t been updated to the latest version.

Bluetooth signals may be influenced by obstructions, such as walls, pillars, home appliances, Wi-Fi, and more. To ensure a stable connection, we recommend avoiding such obstructions. 

Here’s what you need to do to fix each of the issues above.

1. Forget soundcore Space Q45 from your device's Bluetooth history.

2. Reset your headphones

Fully charge Space Q45 first, and then hold the Power and Volume+ buttons at the same time for 5 seconds to reset. The indicator light will flash red 3 times, which means that the reset was successful. If the indicator does not flash, then try resetting them again.

3. Try different content

Check Space Q45 by listening to downloaded music and videos.

4. Try different environments

Connect Space Q45 with a different Bluetooth device and use them in a different environment to see if that resolves the issue.

5. Switch to a different Bluetooth codec

Try switching Bluetooth codecs from SBC to AAC. 

If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.