Volume Up: Press and hold the right earbud for at least 2 seconds. Volume increases step by step until the button is released (audible prompt tones indicate level changes). This feature is enabled by default.

Volume Down: Press and hold the left earbud for at least 2 seconds. Volume decreases step by step until the button is released (audible prompt tones indicate level changes). This feature is enabled by default.

Note: You can customize a single press for volume up or down in the soundcore app.

If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.