You can adjust the volume manually through the soundcore app, or by tapping the earbuds.

Binaural Mode: Triple-tap the left earbud to decrease the volume, and triple-tap the right earbud to increase the volume. You can also control the volume directly from the app.

Note: In Local mode, the volume cannot be adjusted using the volume buttons on your phone.

If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.