What should I do if the touch controls on Soundcore Frames not working?

Wear Soundcore Frames and make sure you are touching the correct area on the audio temples so that the touch controls are triggered. They are located on the Soundcore logo.


If you have additional questions, please contact us at Service@soundcore.com for further assistance. Make sure to mention that you have tried the steps in this FAQ so our agents do not ask you to repeat these steps.
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