What should I do if the soundcore Liberty 5 Pro charging case's battery level isn't showing in the app?
Check whether the charging case and the earbuds are properly connected. To do so, go to Ambient Sound on the charging case display. If it shows "Earbuds Not Connected," you will need to reset the earbuds and the charging case.
If they are properly connected, please close and exit the app completely, then open it again.
If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.
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soundcore Liberty 5 Pro FAQ
soundcore Liberty 5 Pro's battery drains quickly and does not meet the advertised battery life. What should I do?
How do I enable Multi-Device Connection on soundcore Liberty 5 Pro?
How do I enable LDAC on soundcore Liberty 5 Pro? Where can I do this?
What should I do if soundcore Liberty 5 Pro disconnects or the sound is choppy/stuttering?
How to Register Your E-Warranty Card in the Soundcore App
How do I switch ANC modes on the soundcore Liberty 5 Pro earbuds?
Why does the music on my soundcore Liberty 5 Pro suddenly pause after connecting to multiple devices?
How should I clean the soundcore Liberty 5 Pro earbuds?
What should I do if the ANC performance of soundcore Liberty 5 Pro does not meet my expectations?
soundcore Liberty Buds User Guide (D1200)
soundcore Liberty Buds 取扱説明書 (D1200)
soundcore Liberty Buds دليل المستخدم (D1200)
soundcore Liberty Buds Ръководство за потребителя (D1200)
soundcore Liberty Buds Korisničko uputstvo (D1200)
soundcore Liberty Buds Uživatelská Příručka (D1200)
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How to Deep Clean Liberty Buds | soundcore Support
How to Reset Liberty Buds | soundcore Support
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