The X10 Pro Omni robotic vacuum cleaner is designed to make household cleaning much more efficient and less labor-intensive. However, like all robotic vacuum cleaners, the X10 Pro Omni may encounter some challenges navigating around furniture and other obstacles in your home. One common issue is the robotic vacuum cleaner getting stuck in areas where the clearance height is close to its minimum passable height of 12cm or in tight spaces that are similar to the width or height of the robotic vacuum cleaner. To address this specific concern, here are some recommended troubleshooting steps:
- Updating the Firmware Version: The first step in troubleshooting any robotic vacuum cleaner issue is to ensure that the device is running the latest firmware version. By updating the robotic vacuum cleaner to the latest firmware version, the device will be less likely to get stuck in problematic areas due to its improved navigation algorithm and overall performance. (How to update RoboVac's firmware?)
- Setting No-Go Zones: If you've updated the robotic vacuum cleaner to the latest firmware version and the device is still getting stuck, the next step is to use the robotic vacuum cleaner's eufy Clean app to set up no-go zones. No-go zones are virtual barriers that you can draw on the map by using the eufy Clean app to prevent the robotic vacuum cleaner from entering areas where it frequently gets stuck. By doing this, you can ensure that the robotic vacuum cleaner can avoid these problematic areas and continue cleaning without interruption.
- Adjusting Furniture Height: If the robotic vacuum cleaner is getting stuck under furniture with a clearance height close to 12cm, it is recommended to consider adjusting the height of the furniture if possible. You could consider adding risers to the legs of the furniture to increase the height of the furniture to allow the robotic vacuum cleaner to clean under the furniture without issue. This simple adjustment can make a significant difference in the robotic vacuum cleaner's ability to navigate your home.
Please note that some furniture, such as cabinets, have recesses at the bottom that the robot cannot fully enter. This is because the bottom height is between the body height and the radar height, and the radar is installed with an upward tilt structure design. In order to prevent getting stuck and colliding with furniture, the robot will avoid going too deep.
Regarding the situation where some corners are not cleaned, it is because the radar or wall sensors will detect the wall and maintain a certain distance along the wall. Especially at the corners, a small arc trajectory will be formed, and the outer part of the arc cannot be completely cleaned because the side brush cannot reach it.
In conclusion, while the X10 Pro Omni robotic vacuum cleaner is a powerful cleaning tool to keep your home clean, it may require some adjustments to optimize its performance. By ensuring that the firmware version is up to date, setting up no-go zones, and adjusting the height of low-clearance furniture, you can minimize the chances of the robotic vacuum cleaner getting stuck and maximize its cleaning efficiency!
If you have any further questions or concerns, please don't hesitate to contact us for assistance.
