If you are experiencing issues with your robot leaking water while cleaning, please refer to the following common causes and solutions to resolve the issue.

If you notice that your Robot is dripping water, please first ascertain whether it is dripping clean water or dirty water.

A. If you confirm that it is clean water and there are only a few drops (about 1-2), please be aware that the water dripping near the base station is residual water from the water-filling port of the robot, which is a normal occurrence.

B. If you confirm that the dirty water is continuously dripping, then there are the following troubleshooting and solutions available.

Common Causes:

1. The bottom of the dirty water tank may be clogged with debris.
2. The dirty water tank may not be properly installed, causing water to leak.
3. The filter in the dirty water tank is clogged with debris, preventing dirty water from being sucked into the tank, resulting in dirty water leaking while the robot mops.
4. The roller mop is clogged with debris.
5. The robot mopped over an area with a large amount of liquid.

Solutions:

1. Lift the robot horizontally and check for dirt and potential leakage at the bottom of the dirty water tank.
2. Ensure that the dirty water tank is correctly installed. Please note that the red latch should be in place, and the gaps on both sides should be even.
3. Check if the dirty water tank filter is clogged with debris. If the filter is dirty or clogged with debris, please rinse the filter thoroughly and use a dry cloth to wipe the dirty water tank.
4. Rotate the roller mop to check for any debris.
5. Remove the dustbin and check if there is any water inside.

If you have any further questions regarding the S1 Pro, please don't hesitate to contact us for assistance.