What should I do if Soundcore Frames have mic issues or the mic does not have sound?

Try the following tips:

 

- Confirm whether the call audio is switched to Soundcore Frames, and restart them. 

 

- Try to answer the call in a quieter environment. Excessive environmental noise will affect the clarity and quality of the call.

 

- Confirm whether there is too much interference in the call environment, and try again in an environment with less interference.

 

If you have additional questions, please contact us at Service@soundcore.com for further assistance. Make sure to mention that you have tried the steps in this FAQ so our agents do not ask you to repeat these steps.


 
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What should I do if Soundcore Frames have mic issues or the mic does not have sound?
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