What should I do if Soundcore Frames have mic issues or the mic does not have sound?
Try the following tips:
- Confirm whether the call audio is switched to Soundcore Frames, and restart them.
- Try to answer the call in a quieter environment. Excessive environmental noise will affect the clarity and quality of the call.
- Confirm whether there is too much interference in the call environment, and try again in an environment with less interference.
If you have additional questions, please contact us at Service@soundcore.com for further assistance. Make sure to mention that you have tried the steps in this FAQ so our agents do not ask you to repeat these steps.

What should I do if Soundcore Frames have mic issues or the mic does not have sound?
Download

Resolved

Unresolved
Copied
0 Results
Manuals & Downloads

EU Declaration of Conformity for soundcore A3i_A3992
Download

A3961 QSG V2(1)
Download

UK&CA Declaration of Conformity for soundcore Liberty 4_A3953
Download

EU Declaration of Conformity for soundcore Liberty 4_A3953
Download

A3947_Liberty 4 NC_QSG
Download

Liberty 4_A3953_QSG
Download
View More
Support Videos


How to use Liberty 4 Wellness features


How to Wear Liberty 4 and Change Eartips


How to Pair and Reset Sport X10


How to solve a connection issue on Sleep A10


How to Connect to the Soundcore App and Update Firmware for Sport X10


How to Use Features On the Soundcore App for Sport X10
View More
