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Carpet Thickness that the Robot Can Clean:
The 3-in-1 E20 robot vacuum is theoretically capable of cleaning carpets with a pile height of up to 25mm. This means that most standard carpets and rugs within this thickness range should be manageable for the robot.
Small rugs may pose a challenge as they can be easily caught and rolled into the robot's brush. To prevent this, it is recommended to either store small rugs away before cleaning, or secure them firmly using 3M adhesive tape, or designate these areas as no-go zones using the robot's app or physical barriers.
Thin rugs might get sucked into the robot's brush due to the high suction power, leading to the brush getting jammed. To avoid this, you can reduce the suction power of the robot, store thin rugs away before cleaning, or set up no-go zones to prevent the robot from accessing these areas.
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Carpet Thickness that the Vacuum Can Clean:
Similar to the robot vacuum, the vacuum function of the 3-in-1 E20 is theoretically capable of cleaning carpets with a pile height of up to 25mm. This ensures that most standard carpets and rugs within this thickness range can be effectively cleaned.
Thin rugs may also get sucked into the vacuum's brush due to the high suction power, causing the brush to get jammed. To mitigate this issue, you can reduce the suction power or consider purchasing a soft-bristle brush attachment to handle thin rugs more gently.
By following these guidelines, you can ensure that your 3-in-1 E20 robot vacuum operates efficiently and effectively, providing optimal cleaning performance for your carpets and rugs.
If you have any other questions regarding the E20 robot vacuum, please don't hesitate to contact us for further assistance.












