What Caused Voice Alert: Error 18?
Error 18 could be caused by RoboVac's laser cover getting stuck in a certain place, such as under a sofa, resulting in the RoboVac unable to get itself out.
How Do I Fix Voice Alert: Error 18?
Please remove the dust collector, press the force shutdown button on the RoboVac, then restart X8/LR30/L35 series in a spacious space to see if the error still happens. If this error doesn't disappear, please contact us with a video showing the error and the surroundings so we can better identify the issue for you.
What Caused Voice Alert: Error 19?
Error 19 could be caused by something being stuck in the laser sensor module on the RoboVac.
How Do I Fix Voice Alert: Error 19?
- Press the blue dust connector release button to pull the dust collector out first.
- For LR30, L35, and LR20 series, press the force shutdown button on the RoboVac.
- Turn X8/LR30/L35/LR20 series upside down and shake it to see if there is anything stuck on the radar.
- Check whether there is anything stuck in the transmitting and receiving holes of the radar as shown in the picture below. Please gently remove debris or objects if there are any.
If the problem persists, please contact us with a video showing the error and a photo of the radar hole on the machine for further assistance.












