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Tips for Using Your New soundcore Sleep A10

Thank you for choosing soundcore Sleep A10.

We want you to get the most out of your new sleep earbuds. Here are some tips on how to use them.

 

1) How to Wear

  • Make sure you read the "How to Wear" card in the packaging to help you find the perfect fit for your ears. We've also included it here for you:

  • If the earbuds still feel uncomfortable or unstable in your ears, try using a different size of ear tips and ear wings included in the packaging.

How can I make sure the earbuds are worn correctly?

  1. Avoid blocking the area where the soundcore logo is displayed (shaded blue) with the areas of your ears highlighted in blue.

 

If your earbuds sit like the ear on the left:

  1. Try larger ear tips.

  1. If your earbuds sit like the ear on the left:

Make sure the earbuds are inserted correctly and are being worn according to the right ear in this image.

If your earbuds sit like the ear on the left:

  1. Push the earbuds further into your ear, as in the image.

  1. If your earbuds sit like the ear on the left:

Rotate the left earbud clockwise and the right earbud anti-clockwise.

 

2) How to Pair Sleep A10 with the soundcore App and Update Firmware

  1. Pair Sleep A10 with your phone using Bluetooth.
  1. Download the soundcore app on your phone, open it and go to, Add Devices > Headphones, Speakers, and Frames, then select "Sleep A10".
  1. If you can't pair the soundcore app with Sleep A10, try the following:
  • Pair Sleep A10 with your phone using Bluetooth. Currently, the soundcore app is not available for computers.
  • Open the soundcore app and choose, Add Devices > Headphones, Speakers, and Frames, to find Sleep A10.
  • If you cannot find Sleep A10 in the list, please choose Set up Manually > Sleep > Sleep A10.
  • If you cannot find Sleep A10 in the list, please update the app to the latest version (3.0.1 or above). Alternatively, you can uninstall and then reinstall the soundcore app.
  1. To get the best experience, make sure you've upgraded Sleep A10's firmware via the soundcore app to the latest version.
 

3) Using Sleep A10

  1. Volume Adjustment
  • In Sleep Mode, the volume can only be adjusted in the app.
  • In Music Mode, the volume can be adjusted via the connected device and the earbuds after being customized via the soundcore app.
  1. Button Control
  • Use the button on the left and right earbuds to switch between modes. You can also customize the controls in the soundcore app to suit your preferences. 
  • You should use a bit of force when pressing the button on the earbuds as it is not a touch control.
  1. How to Reset Sleep A10
  • Place the earbuds in the charging case and leave the case open.
  • Press the button on the charging case for 10 seconds until the LED indicators inside the case flash fast 3 times and then flash in sequence. This confirms that the reset was successful and your earbuds can be connected normally.
 

4) App Features

  1. Smart Volume Control

When the smart volume control feature is enabled, the earbuds automatically start playing sleep music. When the level of external noise changes, Sleep A10 automatically adjusts the volume of white noise to help prevent distractions.

To enable this feature, please do the following:

  • Make sure the earbuds are paired with the soundcore app.
  • Turn on this feature via the app.
  • Note: Smart Volume Control is only available in Sleep Mode and activates when the user has fallen asleep.
  1. Sleep Data

To ensure the accuracy of the data, make sure you open the soundcore app and pair the earbuds before using them.

  1. Smart Switch

When the earbuds detect that the user is asleep, it will automatically pause sound played via Bluetooth, switch from music mode to sleep mode, and automatically play white noise.

If you want to listen to Bluetooth again, firmly tap the left earbud twice or change mode via the soundcore app to switch back to music mode. Double-tap the right earbud to play Bluetooth music again.

  1. Alarm Clock
  • The alarm clock needs to be set up each time you want to use it.
  • The alarm will be cancelled and needs to be set again after the earbuds are put back in the case.
 

5) How to Switch Between Music and Sleep Modes

  • Double tap firmly the left earbud to switch between modes.
  • Switch modes in the soundcore app.

Occasionally, you might accidentally press the button on the left earbud and switch modes. If this happens, double tap the left earbud or switch modes in the app.

 

Listening Scenarios:

Question:

Answer:

  1. How do I ensure Bluetooth music plays for the entire time I'm listening?

Turn Smart Switch off.

  1. How do I ensure white noise plays for the entire time I'm listening?

Ensure you turn off Smart Volume Control after you have entered sleep mode.

  1. How do I ensure Bluetooth music stops and white noise plays after I fall asleep?

Ensure Smart Switch is turned on and Smart Volume Control is turned off.

  1. How do I ensure that Sleep A10 automatically masks noise according to the external noise level after I fall asleep?

Ensure Smart Switch and Smart Volume Control are both turned on.

 

After following those steps, you should be all-set for better sleep. For more details on how to use your new Sleep A10 earbuds, check out the How-to-Use videos here: https://www.youtube.com/watch?v=i37i59qgJOQ

 

Don't forget that soundcore Sleep A10 has an 18-month warranty and hassle-free customer service, so we're here to help if you have any questions or encounter any issues. Don't hesitate to contact us via the soundcore app's Help page, or email support@soundcore.com directly and we'll respond within 24 hours.

 

Sweet Dreams,

The soundcore Team

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