Please note the following:

1. In ANC mode, the earbuds achieve approximately 6.5 hours of battery life (at 50% volume). In Normal mode, battery life is approximately 12 hours. Make sure the earbuds are fully charged.

2. If LDAC is enabled, it delivers better sound quality but consumes more battery.

3. Turn off unnecessary or unused features in the app (e.g., Smart Voice Control, Easy Chat, Dolby Audio, etc.) to save power.

4. Battery capacity naturally degrades over time and with usage frequency, reducing battery durability. This is normal.

Note: Data is measured from Anker laboratory at room temperature, on factory settings, and 50% volume with music playing. Actual performance may vary depending on volume, audio source, environmental interference, and enabled app features. Results are for reference only.

If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.