Soundcore BeatLight B32 A3561 FAQ

How many LEDs are there per 3ft/1m?

- The 16.4ft/5m BeatLight strip has 30 LEDs per 3ft/1m.

 

Can I make the lights turn on as soon they are plugged into a power source without pressing the power button?

- Yes, when BeatLight is plugged into a power source you can turn them on via the app or the power button.

 

What is the width of the BeatLight light strip?

- It is 4in/10mm wide.

 

What should I do if I cannot sync BeatLight with music or sound?

- See article

 

How do I use PartyCast?

- See article

 

What should I do if BeatLight won't turn on?

- See article

 

What should I do if BeatLight isn't connecting to the app?

- See article

 

Can you connect multiple BeatLight strips together to extend its length?

- No, the lights won't work correctly.

 

What voltage range does the controller work with?

- The US controller can work with voltages in the range of 100-240V. The EU and UK controller can work with voltages in the range of  200-240V.

 

Does BeatLight have an app?

- Yes, BeatLight is supported by the Soundcore app.

 

What is the output of BeatLight's controller?

- BeatLight's controller has an output of 12V/2A.

 

Is it possible to install the lights in a wavy line?

- Yes, it is possible to arrange the lights in many designs.

 

Can the Soundcore app be connected to one or more BeatLights at the same time?

- You can connect multiple BeatLights to Soundcore app Via Bluetooth, but we can only control one Beatlight by Soundcore app, the other Beatlights will have the same light effects.

 

How many mounting clips does BeatLight come with?

- There are 10 clips included with BeatLight.

 

If I have 2 sets of BeatLight and I connect them to one controller, can I control each set separately?

- If both sets are connected to the same controller, they cannot be controlled separately.

 

Does BeatLight come with a warranty?

- Yes, BeatLight has a 12-month warranty.

 

Can I cut off a section from the end of BeatLight and still maintain full functionality?

- Yes, you can cut a section from the end of BeatLight if needed, but as a result the lighting effects will not be complete.

 

Does BeatLight work with Google Home or Amazon Alexa?

- No, BeatLight does not support Google Home or Amazon Alexa.

 

Can I connect BeatLight's controller to an existing 12V power source instead of using the power supply provided?

- No, the output current might be different.

 

How many colors does BeatLight have?

- It has 16 million colors.

 

How many different light effects does BeatLight have?

- There are currently 12 rhythm lighting effects and 26 motion lighting effects. More will be added in the future.

 

What should I do if some of the LEDs do not light up?

- Please contact service@soundcore.com for further assistance.





 
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