S380 HomeBase Does Not Emit a Beeping Sound When the SYNC Button Is Pressed
When pairing the HomeBase 3, there is a step that involves pressing and holding the SYNC/ALARM OFF button located at the bottom of the HomeBase 3 for two seconds until you hear a short beeping sound.
If there is no beeping sound emitting from the HomeBase 3, please try the following troubleshooting steps to resolve the issue:
- Press and hold the SYNC button for at least two seconds.
- Make sure the Ethernet cable is securely connected to your WiFi router. Once the cable is connected, the LED indicator light on the Ethernet port will light up.
- Make sure the HomeBase 3 is connected to the same WiFi network as your mobile phone when setting up your HomeBase 3.
- Reset the HomeBase 3 by following the steps listed in the following article: How to Factory Reset the HomeBase.
If the issue still persists, please contact us for further assistance.

S380 HomeBase Does Not Emit a Beeping Sound When the SYNC Button Is Pressed
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