Details
Related Articles
Manuals & Downloads
Support Videos
How to restore the measurement data when changing to a new phone?

Generally, the data should be in the Eufy app when you log in to the same Eufy account on the new phone as long as the data is not deleted. Please follow the steps below to get the previous data:

 

Uninstall the Eufy app then reinstall it >> open the app >> after the app gets the previous data, step on the smart scale to weigh yourself.

 

During that process, if you step on the smart scale before the app gets the historical data, the previous data will not show in your app.

If it fails to restore the data, please contact us  for further assistance

How to restore the measurement data when changing to a new phone?
Download
Applicable for those products :
Resolved
Unresolved
Copied
0 Results
Manuals & Downloads
EU Declaration of Conformity for soundcore A3i_A3992
Download
A3961 QSG V2(1)
Download
UK&CA Declaration of Conformity for soundcore Liberty 4_A3953
Download
EU Declaration of Conformity for soundcore Liberty 4_A3953
Download
A3947_Liberty 4 NC_QSG
Download
Liberty 4_A3953_QSG
Download
Q20i_QSG
Download
A6610_soundcore_Sleep_A10_QSG
Download
EU&UK Declaration of Conformity for soundcore Sleep A10_A6610
Download
A3947_Liberty 4 NC_User Manual
Download
Support Videos
How to use Liberty 4 Wellness features
How to Wear Liberty 4 and Change Eartips
How to Pair and Reset Sport X10
How to solve a connection issue on Sleep A10
How to Connect to the Soundcore App and Update Firmware for Sport X10
How to Use Features On the Soundcore App for Sport X10
How to Wear Soundcore Sport X10 Correctly
How to Pair soundcore Frames with a New Device
How to use soundcore VR P10
How to use squeeze control on Liberty 4
Contact Us