If you are an iOS device user, you can add your eufy SmartTrack Link to Find My app. For more information about Apple’s Find My app, please refer to this page: One app to find it all

Find My app is an application that comes with the iOS system, you can use it without installation. When you've left something far behind, like at the beach or the gym, the Find My network — hundreds of millions of iPhone, iPad, and Mac devices around the world — helps track down your device. And it is designed to protect your privacy every step of the way.

What You Need

• An iPhone, iPad, or iPod touch with iOS14.5 or iPadOS14.5 or later and two-factor authentication turned on.
• Find My turned on.
• Bluetooth turned on.
• A strong Wi-Fi or cellular connection.
• Location Services turned on: Go to Settings>Privacy>Location Services.
• To use Precision Finding and see the most accurate location for your eufySmartTrack Link, turn on Location Access for Find My. Go to Settings>Privacy>Location Services, then scroll down and tap Find My. Check While Using theApp/While Using the App or Widgets, then turn on Precision Location.

Add Your Device

1. Open the Find My app, and select Add Item > Other Supported Item on the Items tab.
2. Press and hold the button of the SmartTrack Link for 2 seconds until you hear a ring.
3. Select an item name from the list, or select Custom Name to name yourSmartTrack Link, choose an emoji, then tap Continue.
4. To register the eufy SmartTrack Link with your Apple ID, tap Continue again.
5. Tap Done, now you can attach your SmartTrack Link to your item and see it in the Find My app.

If you can't set up your SmartTrack Link:

• Make sure that your eufy SmartTrack Link is ready for setup. (Refer to What You Need)
• If you have multiple eufy SmartTrack Links to set up, make sure that only one is near your device at one time.
• If your SmartTrack Link still won't connect to your device, try to reset it. (Refer to How to reset eufy SmartTrack Link? )

If you see a message that says your SmartTrack Link is connected to another Apple ID:

• Make sure you have removed this SmartTrack Link in the Find My app if you plan to use another Apple ID to add this device.
• If you are adding this device for the first time and encounter this issue, please contact us to get help.