1. Try different ear wing sizes to ensure the ones you use fit well and create a tight seal. If one of your ear wings doesn't fit properly, try combining different sizes (e.g., using a size 2 ear wing on the left and a size 3 ear wing on the right).

2. Check that your earbuds are positioned correctly. While wearing them, rotate the earbuds to find the most comfortable fit until they feel secure in your ears.

If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.