Please refer to the following list of speaker models that are currently supported by the Soundcore app:

Flare / Flare+ / Flare S+ / Rave / Rave Mini / Mega / Trance / Wakey / Icon+ / Motion + / Motion Boom / Select Pro / Infini Pro / Flare 2 / Rave Neo / Soundcore Trance Go / Rave PartyCast / Soundcore Mini 3 / Soundcore 3 / Upgraded Soundcore Boost / Upgraded Soundcore Flare Mini (Gen 2) / Rave+ / Soundcore Mini 3 Pro / Soundcore Select 2 / Model Zero / Model Zero+

Using the Soundcore app to control speakers is only possible on speaker models with the corresponding chip installed. Devices that are not equipped with the chip cannot be connected to the Soundcore app. 

Note: The Soundcore app currently supports iOS and Android systems and can be downloaded from the App Store or Google Play Store.

Users normally don't need to register for an account when using the free Soundcore app. However, device information and configuration will not be saved in the Soundcore app without an account. Please follow the steps listed below to register for an account using your email address:

1. Open the Soundcore app.
2. Click the personal setting on the top left corner of the app page.
3. Click log in.
4. Enter the Log in page, then click Sign up.
5. Use your valid email address to register for an account to use the Soundcore app.

If the account activation code has expired, please uninstall and reinstall the Soundcore app to try again. Please note that our speaker works properly with a Bluetooth device, but we recommend pairing the speaker with your phone first before connecting to the Soundcore app.

If you have additional questions, please contact us at service@soundcore.com for further assistance.