We know you love our products and want to make sure you're getting the real deal. That's why we've put together some tips on how to spot a genuine soundcore product.

1. Always buy from our authorized partners. 

We've got a list of trusted retailers and distributors on our website, so make sure to check it out before making a purchase. If you're buying from a third-party seller, be sure to check their reviews and ratings to ensure they're legit.

https://www.anker.com/wheretobuy

2. If you're purchasing offline, look for the security code on the package. 

This code can be verified on our website to ensure authenticity. Please note that the security code is only printed on offline products and is not available for all countries.

3. If you can't verify your product through the security code, it doesn't necessarily mean it's a fake. 

We promise that all products purchased through our authorized retailers and distributors are genuine.

https://www.anker.com/verify

And if you do happen to have any issues with your soundcore product, we've got you covered with our hassle-free warranty. Just make sure to purchase directly from us or our authorized resellers to be eligible for warranty claims.