What should I do if I feel discomfort after wearing P31i/R60i NC for an extended period?

1. Try different sizes of ear tips. If one earbud feels uncomfortable, consider using different sizes for each ear, such as medium in one ear and large in the other.

2. Rotate the earbuds to find the most comfortable position. Use the Fit Test in the soundcore app to check how well your earbuds fit.

3. Take breaks during extended wear to give your ears a rest.

4. If the above methods still do not resolve your issue, please contact customer service for assistance.




If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.

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