What if the Speaker is Not Charging?
To fix the charging issue, you can try the following steps:
- Wipe clean the tip of the charging cable.
- Try using a different cable and wall charger to recharge the speaker.
- Recharge it for at least half an hour in case the speaker is over-discharged.
Note: Please avoid using the speaker while it is charging since it decreases the estimated lifespan of the speaker. Moreover, most of our speakers have a built-in rechargeable battery and we’re not able to replace the battery.
If you have additional questions, please contact us at service@soundcore.com for further assistance. Make sure to mention that you have tried the steps in this FAQ so our agents do not ask you to repeat these steps.
What if the Speaker is Not Charging?
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