How do I reset soundcore P42i?
Resetting the earbuds can resolve persistent connection issues or restore them to their original settings. Here's how.
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Place the earbuds in the charging case and leave the case open.
Press and hold the button on the charging case for 10 seconds until the LED indicator flashes quickly 3 times, confirming the reset is successful.
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If the reset fails, please try the following troubleshooting steps:
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Ensure the earbuds are properly seated and connected to the charging case.
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Make sure both the charging case and the earbuds have sufficient battery.
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Use a dry cloth to clean the charging pins, removing any dirt or debris that might be blocking the connection.
If you need further assistance, please don't hesitate to contact us.


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