If you are experiencing an imbalance in the volume of soundcore Liberty 5 earbuds on both sides, you can find a solution in this article.

1. Remove the ear tips and clean the metal mesh of the earbuds with a soft cloth and a few drops of cleaning alcohol.

2. Fully charge and reset the earbuds as follows:

- Place the earbuds in the charging case and leave the case open.

- Press the button on the case for 10 seconds until the light flashes white three times, indicating a successful reset.

3. Check the volume balance on your Bluetooth phone.

On Android: Go to Settings > Accessibility > Audio and On-Screen Text > Audio > Balance.

On iPhone: Go to Settings > Accessibility > Audio/Visual > Audio Balance.

On Samsung: Go to Settings > Accessibility > Hearing Enhancements > Connected Audio.

Note: Shifting the balance to the left will make the left earbud louder and the right one quieter. Shifting the balance to the right will make the right earbud louder and the left one quieter.

If you encounter any other issues or your issue has not been resolved, please contact soundcore customer support for further assistance.