If you're experiencing issues with your soundcore Q20i headphones, such as connectivity problems or audio glitches, resetting them may be the solution. In this article, we'll guide you through the steps to reset your headphones and get them back in working order.

While in the pairing state, long press the switch button and the volume + button in unison for 5 seconds to clear the Bluetooth pairing information

If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.