If you cannot connect your Soundcore Infini Pro Soundbar to the Anker soundcore app, you can try the following tips.

1. Uninstall and reinstall the Anker soundcore app.

2. Clear the Bluetooth pairing record on your phone.

3. Unplug and reconnect the soundbar into the outlet.

4. Reboot your phone.

5. Turn on the soundbar and hold the Source and Vol+ button for 10 seconds to reset.

If the issue cannot be solved, please contact us for further assistance.