Extended listening sessions can sometimes cause discomfort—usually a sign that the fit needs a small adjustment. Try these steps before giving up on the earbuds.

1. Try other ear tip sizes. If one earbud feels uncomfortable to wear, try mixing sizes (e.g., medium for the left ear, large for the right).

2. Twist the earbuds to find the most comfortable position. Run the Fit Test on the soundcore app to ensure a proper fit.

3. Take regular breaks to let your ears rest if you wear the earbuds for extended periods.

4. If the above steps do not resolve your issue, please contact customer service for assistance.

If you need further assistance, please don't hesitate to contact us.