What should I do before using my new X1S for the first time?

Before first use, we strongly recommend updating your X1S firmware to V14.0.71 or later. This update unlocks the full 6,000-lumen performance in Conference Mode and includes the latest system optimizations, ensuring you get the best experience right out of the box.

 

How to update:

When you power on the device, if a firmware update prompt appears on screen, simply follow the on-screen instructions to complete the upgrade.

If no update prompt appears, you can manually check your current firmware version and update to the latest version:

  • Check firmware version: Go to Settings > System > About > Software Version to view your current firmware version

  • Update firmware: Go to Settings > System > About > Firmware Update to update to the latest version

Once updated to V14.0.71 or later, your X1S will deliver its full performance, including 6,000 lumens in Conference Mode.

If the above solutions cannot solve your issue, please contact Nebula Customer Support at support@seenebula.com for further assistance.

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