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Q: What lighting conditions are required during scanning?

A:SpaceFlow is a bit of a night owl — it works best when things are dark and cozy. Here's the sweet spot:

• Best time: At least 30 minutes after sunset

• Indoor lights: All OFF — every single one

• Avoid: Direct sunlight, bright street lights on the wall, or pitch-black darkness (you need just a little ambient light)

Bottom line: Less ambient light = cleaner scan. When in doubt, scan after dark!

If you have any other questions, please don't hesitate to contact Nebula Customer Support at service@soundcore.com  for further assistance.