Please try the following troubleshooting steps to see if there are helpful:
- Use regular phone calls (not calling apps, VoIP, Messenger etc.) in a quiet place. - Choose Life A2 NC on your phone if you pick up the call via phone instead of the headset directly.
If you have additional questions, please contact us at service@soundcore.com for further assistance. Make sure to mention that you have tried the steps in this FAQ so our agents do not ask you to repeat them.
